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Refund policy

We gladly accept returns and exchanges

Contact us within: 5 days of delivery at Cheryl@BixleyShop.com

Ship items back within: 7 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
  • Gift Cards

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.